About us

To choose your natural stone tiles take a look through our website and select the tiles that you find most suitable. You must consider the application when selecting a stone to ensure its suitability. Choosing the correct material is always a balance between aesthetics and practicality.

There are many cheap natural stone tiles now available on the internet, generally these tiles are of a poor quality and have minor faults or colour variations, but in general terms some are only suitable for specific use and you should consider carefully the long term investment of your walls or floors. We are here to help you and give you all the information you require to enable you to make the right choice.

To view our tiles you can visit our showroom and warehouse, where we will show you all our available tiles or order samples on our website or call us direct on 0800 0939724 where one of our fully trained staff can offer you advise and answer any technical questions you may have.

With over 2500 m² of storage, we hold in stock over 40,000 m² of stone ready for immediate distribution throughout the UK and Europe. We pride ourselves on our ability to meet the demands of today's market and will ensure that as tile distributors we can meet all deadlines and order quantities required by both trade and retail clients.

As any discerning buyer knows, you usually get what you pay for. At Natural Stone Installers, we are not prepared to compromise our reputation or the quality of the materials we offer but we guarantee that you can always buy from us with confidence, knowing that our stones will be of the highest standard at the best possible price.

We have earned our position by dealing in the highest quality materials which we source from the most reputable quarries worldwide and by offering our clients value for money and a unique and personal customer service experience. The alliances we have created with our suppliers ensure that the quality of our materials are consistently of the highest standards and selected only from the best seams within the quarries. Our reputation is further endorsed by the increasing number of customers who return to Natural Stone Installers.

Our friendly and knowledgeable staff are always happy to advise and guide you on all aspects of choosing the right stone for your project, as well as offering important information on products relating to installation, caring for and maintaining your stone. Our customers are important to us so we are pleased to offer consistently high levels of service to everyone we deal with whether you are simply replacing a tile or planning a new build home.

Natural Stone Installers deliver throughout the UK, Northern Ireland and Channel Islands; an independent haulage company undertake the delivery on our behalf. All deliveries are by HGV vehicles with a tail lift, unless otherwise requested and are delivered kerb side only. Our drivers are not insured to bring the tiles into your property, but they will endeavour to get the tiles as close to your property as possible. Please make suitable arrangement to bring the tiles into your property when they arrive.

Our deliveries are normally made within 2 working days from Monday to Friday and between 9am and 5pm. You can specify a delivery date to suit your schedule at no extra cost, and we can also arrange timed deliveries, next day deliveries and Saturday deliveries for a small additional charge.

We will always endeavour to offer the best service possible. If you have any special delivery requirements please inform our staff when you order your tiles. There may be an additional charge for any special requirements. You may also collect your tiles from our warehouse near Bluewater Shopping Center in Kent at Unit C1-C3 Manor Way, Northfleet, Kent, DA10 0PP, please call prior to collection to insure readiness of your order.

Your first 2 tile samples are supplied free of charge, an additional charge of £10.00 + vat will be charged for upto 8 additional samples. This will be refunded when you place your order. The tile samples are 100mm x 100mm in size, and they will be delivered to you in a cardboard box for protection along with some information about our company and services we offer.

A member of our staff will contact you for payment of the samples if you require more than initial 2 free samples. Full tile samples are available on request, but will incur an additional charge. If we are unable to contact you we will send out the first 2 samples on your enquiry form.

Please be advised that tile samples may differ slightly to the actual stone that will be purchased, but in general it will be a good guide to colour and tone, this is due to the natural characteristics and variation of stone.

To select your tile samples on our website please click on an image of the tile you require and follow the instructions. Its very simple and remember when choosing natural stone its always advisable to see a sample before purchasing it.

No, we have made the decision not to allow buying on-line. This decision was reached as we feel there are too many variables to be considered when buying natural stone tiles.

It is important to understand where natural stone can be used aswell as how to look after it and maintain it.

To many companies are too quick to let you buy natural stone without explaining exactly how to install it and how to look after it. Some stones should not be used in certain areas and that is why we would rather spend a moment and talk to you before you make the decision to buy your tiles.

Please subscribe to the Natural Stone Installers newsletter and mailing list in the space provided on our 'contact us' page. Our newsletter will be sent to you from time to time to keep you updated of any special offers or news that we feel may be of interest to you relating to our products and services. We will not give your information to any third parties; the information we collate is for the sole use of Natural Stone Installers London Ltd and will not be shared.

Due to the nature of natural stone, all images on this website are only representative of the actual tiles. Colours may vary slightly and are only intended to be used as a guide.

Natural Stone Installers cannot be held responsible for any differences in colour and shading due to the natural characteristics of stone varying from batch to batch.

Natural Stone Installers will only offer a credit note or exchange returned goods.

When ordering your materials please order the amount of tiles that you will need to complete your project, plus approximately 10% for wastage and small amounts of damage that may occur through transit.

Marble and travertine materials and such are sold subject to being repaired, stopped, filled and cramped as necessary and customary. Materials such as travertine may be filled with cement and as such this may come away through wear and tear or cleaning. This is normal for this type of material and is not a fault in the material.

As a quarry develops the colour of the stone may vary but this is normal with natural materials.